Transforming your Customer Experience…
Experience
meet your instructors
Connect Implementation
Excited to start using AWS Connect as your Cloud Contact Center as a Service but don’t know where to begin? We have years of experience building high-traffic, Enterprise Connect implementations and will work with you to design and implement an instance that meets your needs.
AI Integration & Optimization
Artificial Intelligence integration with AWS Connect is innovating at lightning speed, and we’re here to provide best practices, recommendations, and implementations of these features to optimize your call center operations and provide the best customer experience to your customers.
Contact Center Migration
Tired of a stagnant legacy Contact Center provider and the costs associated with it? We will build an actionable architecture together and provide a hands-on migration to Connect with our team of specialists.
Who we are
We are a cloud consulting firm specializing in the design, implementation, and migration of modern contact center solutions using Amazon Connect, helping organizations move from legacy platforms to scalable, secure AWS-native architectures. With a combined 20 years of experience across Amazon and the broader software industry, we bring deep, hands-on expertise in AWS services, cloud architecture, and operating production systems at scale. We take a practical, outcomes-driven approach—aligning technology with business goals and executing migrations with minimal disruption from discovery through post-launch optimization. Our mission is to help teams confidently adopt Amazon Connect and build contact center platforms that scale with their business.
Contact Us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!